Covid-19

UPDATE (January 2022) 

Your safety is important to us.

After nearly 2 years of strictly adhering to our in clinic protocols to avoid the spread of COVID-19, we unfortunately received news this morning that our staff have been in contact with at least one confirmed positive case (the amount will almost certainly be 3 or 4 once confirmations are made via PCR tests). We have been and continue to communicate with anyone who visited Dermamode between December 21st-22nd and have decided to close until January 4th 2022 to avoid any further spread.

We will be listening to our voice mail regularly, however, unfortunately we are not set up to answer our phones remotely. If anyone has any questions or concerns please email us at info@dermamode.com for the quickest response.

We are devastated that this has happened, we will do our absolute best to be as transparent as possible and help everyone out as best as we can.

Happy holidays, Happy new year and we hope you and your families all remain in good health.

Our absolute best regards,
Management

  • Our waiting area has been removed and we have added plexiglass panels around the reception desk as well as at the entrance of the clinic.
  • We’ve added more time to each appointment, allowing our staff to adhere to the highest standards of sanitary protocols and cleaning process in between treatments.
  • Our staff will be equipped with masks, eye protection, and gloves.
  • We’ve installed extra air purifiers in all the treatment rooms to ensure ensure higher air quality and circulation.
  • Common areas & high traffic surfaces will be properly cleaned and sanitized regularly throughout the day.
  • We’ve added a touchless faucets in both the client and staff washrooms to limit contact with surfaces.

IMPORTANT: If you are experiencing any symptoms related to COVID-19 we kindly ask you to cancel your appointment.

All the safety measure put in place by Dermamode follow the CNESST.

ENTERING DERMAMODE 

  • Please arrive to your appointment on time since we no longer have a waiting area. If there is no room for everyone present to be socially distant we will have to ask you to wait outside.
  • When you arrive you will be asked to sanitize your hands and put on a new mask. Before allowing you to enter, we will take your temperature and ask you some COVID-19 health related questions.
  • Please wait for a member of our staff to greet you and direct you where to go.
  • Please respect and follow all the floor markings and signage you see in the clinic.


ADDITIONAL IMPORTANT INFORMATION

  • You will be required to wear your mask for the duration of your time at Dermamode.
  • For any treatments on the body your mask is to stay on for the duration of the treatment. The only EXCEPTION will be for facial care treatments. Here the technician will tell you when you can take it off. You will be provided with a designated sanitary spot to leave your mask until you need to put it back on.

All the safety measure put in place by Dermamode follow the CNESST.

  • As much as possible, bookings will be made by phone or email to ensure that we limit the amount of time a client is standing at the reception area.
  • Payments will still be accepted at the clinic but we have set up virtual payments to help facilitate patient traffic flow.
  • Product purchases can be made on our online boutique; we offer either pick-up or shipping.

All the safety measure put in place by Dermamode follow the CNESST.

  • If you are showing any signs of feeling sick.
  • Are currently living with someone who is sick.
  • Have been in contact with someone who had recently tested positive for Covid-19 or have yourself recently tested positive.
  • Have traveled on an airplane recently, or have been in contact with someone who has been on an airplane.